So,
you’ve driven your car off the lot. The
paint is shining and you’re smiling from ear to ear as that “new car smell”
fills your senses with potent delight. You’re more than confident in your
decision. Then it hits you, thousands of
miles down the road your vehicle will have to be serviced. Oil change, tire rotation, etc…but where should you
go? Are the smaller independent car
shops for you? We don’t think so, and in
the following blog, we’ll discuss how dealerships are the best way to go
regarding service and maintenance for your vehicle.
The
Staff
At
our dealership, our technicians are specialists; manufacturer trained individuals
who work on your specific vehicle. We
have an ongoing program for the service staff and managers that continuously
puts their skills to the test.
Manufacturers offer training programs ONLY to their network of dealers. The service specialist are masters at your
make and model, making them a more specific asset than their garage
counterparts.
Warranty
At a
dealership, if your vehicle is still under warranty, countless repairs are included,
free of charge. We’re paid by the
manufacturer to perform these services and once the problem is identified, we
receive authorization to fix the problem.
Even if the warranty is expired and you pay out of pocket for your
service outside of the warranty, your repairs are backed by a nationwide
warranty. So, if the repair doesn’t
hold, it can be fixed free of charge.
Customer
Satisfaction
At
the dealership, we pride ourselves on positive customer satisfaction. Our dealership principles fall in line with
every individual who works within our organization, trickling into the heart
and attitude of each transaction. We
represent the manufacturer, so our goals are the same as yours: “great & efficient
service with a quick turnaround”. At a
smaller shop, you won’t receive the personal relationship that comes from an
individual who represents a stellar brand.
We’re
here to service you and make sure your experience is a positive one. If you have any comments to add, feel
free! We love your feedback!
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